SHIPPING & RETURNS
Shipping Policy
All of our orders are unique, therefore please allow 3-5 business days for your order to be processed and shipped via USPS. Customers will receive two separate notifications, notifying that orders have been processed and shipped.
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Return & Exchange Policy
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Due to the accessibly-priced nature of our products, we are unable to offer refunds, returns or exchanges.
All sales are FINAL. We want to keep our products affordable for everyone, and this helps us do that! In the unlikely event that any item in a customer's order is missing, incorrect, or damaged during shipping, please contact us within 48 hours at support@soupcoolers.com
THANK YOU FOR YOUR PURCHASE!
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Order Processing
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It typically takes 1 - 3 business days for orders to process and leave our destination. Processing times do not account for weekends or holidays. Orders are processed in the order in which they are received. We offer a number of shipping options which can be selected at checkout. Shipping costs may vary depending on weight, postal code, and shipping method. Remote locations may require additional time for delivery.